Support | Ako
Ako Support
Need help with Ako? We're here for you.
Get in touch
The fastest way to reach us is by email:
No account or sign-up required. Just send us a message and we'll get back to you.
Response times
We aim to respond to every support request within 2 business days (Monday–Friday, GMT). Most questions are answered much sooner.
What to include
To help us resolve your issue quickly, please include:
- A clear description of the problem or question
- The workspace or team name associated with your account (if applicable)
- Any relevant screenshots or error messages
- The steps you took leading up to the issue
What we can help with
- Installation and setup questions
- Billing and subscription issues
- Bug reports and troubleshooting
- Feature requests and feedback
- General questions about how Ako works
Other resources
- How it works: an overview of what Ako can do
- Pricing: plans and billing details
- Privacy Policy
- Terms of Service